Privacy Policy
Last Updated: January 11, 20261. Introduction
Ipex Enterprise LLC ("we", "us", or "our") operates iPexLabs.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using iPexLabs.com, you consent to the practices described in this policy.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and password (encrypted). If you register as an artist, we may collect additional information such as artist name, biography, and portfolio details.
Order Information
When you make a purchase, we collect transaction details including items purchased, prices, and timestamps. Payment information is processed securely through Stripe and is not stored on our servers.
Usage Data
We automatically collect information about how you interact with our Service, including pages viewed, time spent on pages, and browsing patterns. This helps us improve user experience.
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze site traffic. You can control cookies through your browser settings.
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Process your transactions and deliver digital products
- Send order confirmations and account notifications
- Respond to customer support requests
- Improve and optimize our Service
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Payment Processors: Stripe processes payments securely on our behalf
- Artists: Purchase information may be shared with artists whose work you purchase
- Service Providers: Third-party vendors who assist in operating our Service
- Legal Compliance: When required by law or to protect our rights
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time by contacting help@ipexlabs.com. Some information may be retained for legal or business purposes after account closure.
7. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Update or correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Control cookie preferences through browser settings
To exercise these rights, contact us at help@ipexlabs.com.
8. Children's Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child under 13, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in the United States or other countries. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use after changes constitutes acceptance of the revised policy.
12. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Ipex Enterprise LLC
Los Angeles, CA 90001
Email: help@ipexlabs.com